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NZSMS for Epic MyChart
Enhance patient engagement through automated text communications
Real-time appointment reminders
Facilities using SMS decrease no-shows, which cost the US healthcare industry more than $150 billion dollars per year.
Critical notification updates
SMS is a simple, automated method reminding patients to take vital medication at scheduled times.
Increase patient engagement
Increase patient satisfaction and health outcomes by following up on face-to-face discussions.
Send SMS directly in your Epic MyChart platform
Engage your patients with effective two-way messaging without leaving your Epic MyChart platform.
Contact your patients directly
MyChart, powered by Epic, provides patients with health coaching, education, and reminders to manage their health. Integration with SMS allows patients to directly ask questions or request referrals from health care professionals.
Two-way texting to confirm appointments
No shows cost the health care industry an estimated $150 billion dollars per year. Produce better health outcomes through higher patient attendance. Two-way texting allows patients to confirm, cancel, or reschedule appointments immediately.
Superior outpatient care
Schedule messages at predetermined times without leaving Epic's platform to remind patients about essential actions. Use text reminders to tell patients to take vital medications or complete a self-administered test.
SMS with Epic MyChart for your healthcare environment
Looking for ways to streamline your business and increase patient engagement?
Appointment Reminders
Allow patients to confirm, cancel or reschedule appointments quickly reducing the number of empty appointments.
Billing and payments
SMS payment reminders greatly increase the percentage of bills paid on time. Automate the entire process to reduce cost.
Patient alerts and notifications
Keep everyone informed – staff, customer or teams – instantly and reliably with messages that get through at the right time, every time.
Feedback and surveys
Improve your business with patient feedback via surveys and respond to patient issues proactively with SMS.
Featured webinar
Patient engagement in healthcare
A study of 35,000 physician reviews posted online showed that 96% of complaints is linked to poor customer service by physicians or office staff.
Secure and effective text messaging can be useful between physician and patient for educational purposes, to help patients understand and manage their conditions.
Our webinar will introduce the benefits of SMS communications as part of your omnichannel strategy and how SMS can help deliver effective patient engagement long-term.
