Harness the power of text messaging. Integration with NetSuite makes it simple to set up one- and two-way SMS for any situation your business requires.
Send order status updates, shipment notifications and post-sales surveys.
Drive revenue with lead follow-up, offers, promotions and lead assignment.
Automated or ad hoc billing reminders and collection alerts for better cashflow.
Engage with customers via two-way messaging without leaving the NetSuite platform. Send to a single recipient or a list, with everything tracked in your activity log. Pull in saved message templates, and use automatic footers to ensure ‘opt out’ compliance.
Improve engagement in each campaign with multiple channels, touchpoints, and personalised messages that get cut-through. Use NetSuite Saved Search to set up recurring batch sends, or simply schedule messages for delivery at your preferred time.
Use SMS templates for messages you use on a regular basis, which includes mail merge-type functionality for greater personalisation. There’s also the ability to set up recurring daily/weekly/monthly batch messages based upon specific criteria you set using a NetSuite Saved Search.
Understand which content is delivering results by tracking customer engagement for each call-to-action across every channel. All messages sent or received are recorded in the same record log.