Character conversion

Automatically remove special characters that can result in excessive charges and garbled messages.

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The text within messages does not consist purely of plain text. Special symbols and formatted content pasted from a word processing document can contain hidden characters that may be added to your message.

This can push your message beyond 160 characters and result in a single message going out as two messages – which costs more. Over thousands of messages this cost can really add up.

These special characters can also scramble parts of your message when delivered to your customers, which means your carefully crafted message may not make sense.

MessageMedia’s character converter will detect and replace any hidden or unusual characters. Once detected, any hidden or special characters are converted to normal characters to ensure that the maximum number of characters will fit into your SMS.

This not only prevents scrambled messages, but also avoids excessive bills.