31 May 2019
10 ways to boost your retail and ecommerce business with SMS
Customers are fickle. Trends and interests change overnight and the competition for consumer attention is brutal. To stay in business, retail and ecommerce businesses must address the increasingly difficult challenge of reaching and engaging the right customers at the right time.
Want to know 10 ways SMS can help retail and ecommerce businesses achieve this?
Savvy businesses already use SMS as part of their marketing strategy to attract and retain customers. With 90 percent of SMS messages read within 90 seconds, their customers are already getting the message. SMS is a cost-effective way to reach your entire client database, entice new customers, and deliver a high level of customer satisfaction.
However, the full potential of SMS is greater than you think. There are many ways that SMS messaging can add value, cut costs, and satisfy customers: from attention-grabbing imagery and tailored landing pages through to reducing cart abandonment and improving the online purchasing experience.
Moreover, the future of SMS is truly exciting. Messaging has matured beyond a simple text. New technology in business messaging, such as Rich Communication Services (RCS), promises a rich, interactive experience that customers love.
Download our new ebook to learn 10 ideas about how you can use SMS to accelerate your retail and ecommerce business.
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