Messaging/RCS


RCS brings an app like experience without the app

Rich Communication Services (RCS) delivers enhanced messaging capabilities, driving higher response rates and improved customer engagement.

Messaging/RCS


RCS brings an app like experience without the app

Rich Communication Services (RCS) delivers enhanced messaging capabilities, driving higher response rates and improved customer engagement.

Measurable

Track click-through rates and other interactions to fully understand your return on investment (ROI) and optimise your messages.

Engaging

A branded interactive, app-like experience and advanced functionality without the development and maintenance costs of an app.

Trusted

Sender profile includes website and contact details, ensuring customers can trust the source of communications received.


80%

consumers who find RCS appealing

45%

prefer fewer apps on their phone

86%

RCS-enabled smartphones by 2020

The next evolution of messaging


RCS takes the best of SMS messaging and adds the best of OTT messaging for functionality that benefits your business and an experience your customers will love.

Deliver rich messaging simply using a customer’s mobile number

RCS combines all the best parts of carrier-delivered messaging, such as ubiquity and exceptionally high read rates. RCS has all the features your customers love about OTT messaging, such as read receipts, guided responses, images, rich cards and carousels.

Beautiful messaging that drives interaction

Take your communications to the next level with messages displayed in your business’s colours with your logo displayed prominently.

Measured outcomes made easy

Each customer interaction within RCS provides valuable insights. Know when messages are delivered, read or buttons are clicked. Available on our API or via analytics and reporting on our web platform. Enjoy the benefits of measurable results and A/B testing.

A new world of messaging


RCS introduces elements to your messaging that enable your customers to enjoy an interactive, app-like experience.

RCS features


Carousels 

Customers can swipe horizontally to view high resolution images and other details for selection.

Custom colour palette 

Dramatically improve brand recognition by adding your own branding, such as custom colours and logos.

Embedded rich cards 

Create visually exciting messages with high resolution images, videos and much more.

Guided responses

Resolve the customer’s query quickly by guiding the conversation and suggesting possible responses.

No apps or passwords

RCS doesn’t require that your customers download third-party apps, set up user accounts or sign in to those accounts. 

Personalization

Personalize your messages to customers for a friendlier impression using mail merge style.

Latest insights


Avoiding the post-holiday sales slump with SMS

Combat the post-holiday slump with a little imagination and clever SMS marketing.

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6 best practice tips for SMS appointment reminders

If you depend on customer appointments, our tips will maximise attendance and cut no-shows.

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3 tips to grow your business in the new year

Try these new year resolutions to transform your business in the new year!

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early access program

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