{"id":47429,"date":"2025-11-25T08:24:55","date_gmt":"2025-11-25T08:24:55","guid":{"rendered":"https:\/\/messagemedia.com\/?post_type=lander&#038;p=47429"},"modified":"2026-02-09T11:04:04","modified_gmt":"2026-02-09T11:04:04","slug":"sinch-engage-for-salesforce","status":"publish","type":"lander","link":"https:\/\/messagemedia.com\/au\/lander\/sinch-engage-for-salesforce\/","title":{"rendered":"Ecosystems &#8211; Lander &#8211; Salesforce"},"content":{"rendered":"\r\n  <section class=\"header-block py-4 py-lg-7 bg-primary \">\r\n    <div class=\"container bg-primary\">\r\n      <div class=\"row align-items-center \">\r\n\r\n        <div class=\"col-md-6 \">\r\n\r\n          \r\n          \r\n                      <h1 class=\"mb-lg-4 p-0\">Two-way SMS, MMS &#038; WhatsApp for Salesforce<\/h1>\r\n          \r\n                      <p class=\"mb-4\">Bring SMS, MMS, and WhatsApp straight into Salesforce with Sinch Engage (formerly Mercury SMS). Automate touchpoints, accelerate responses, and keep conversations centralized in the workflows your team already uses.\r\n<ul>\r\n    <li><b>Automated messaging<\/b> with Salesforce Flows &#038; reusable templates<\/li>\r\n    <li><b>Real-time two-way conversations<\/b> from any record, list, or campaign<\/li>\r\n    <li><b>Leverage the power of AI<\/b>  with Agentforce<\/li>\r\n  <\/ul>\r\n<br><\/p>\r\n          \r\n                      <div class=\"btn-group\">\r\n              <a href=\"https:\/\/messagemedia.com\/au\/contact\/\"  class=\"btn btn-secondary btn-sm mb-3 me-3 \" >Get a Walkthrough<\/a><a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N3000000B4DyvEAF\"  class=\"btn btn-outline-secondary btn-sm mb-3 \" >View on Salesforce<\/a>            <\/div>\r\n          \r\n          \r\n        <\/div>\r\n\r\n        \r\n          <link rel=\"preload\" as=\"image\" href=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2025\/11\/Salesforce-Header.png\">\r\n\r\n          <div class=\"col-md-6 text-center\">\r\n                          <img decoding=\"async\" fetchpriority=\"high\"  width=\"648\" height=\"451\" class=\"skip-lazy img-fluid \" src=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2025\/11\/Salesforce-Header.png\" alt=\"Image for Two-way SMS, MMS &#038; WhatsApp for Salesforce\">\r\n                      <\/div>\r\n\r\n        \r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n    \n\n    <section  class=\"section py-4 py-lg-7 bg-white\">\r\n        <div class=\"container\">\r\n\r\n            <div class=\"row justify-content-lg-center text-center\">\r\n                <div class=\"col-md-12 col-lg-12\">\r\n                    <p class=\"mb-4 caption2\">JOIN THOUSANDS OF COMPANIES WHO TEXT WITH US<\/p>                                    <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-12 justify-content-center\">\r\n                    \n\r\n    <div class=\"row justify-content-center align-items-center \">\r\n\r\n                    <div class=\"col text-center\">\r\n                <img decoding=\"async\" class=\"p-2 w-100 w-lg-auto\" src=\"https:\/\/messagemedia.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/clients\/logo_Rebel.png\" alt=\"Rebel\">\r\n            <\/div>\r\n            <div class=\"col text-center\">\r\n                <img decoding=\"async\" class=\"p-2 w-100 w-lg-auto\" src=\"https:\/\/messagemedia.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/clients\/logo_13cabs.png\" alt=\"13Cabs\">\r\n            <\/div>\r\n            <div class=\"col text-center\">\r\n                <img decoding=\"async\" class=\"p-2 w-100 w-lg-auto\" src=\"https:\/\/messagemedia.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/clients\/logo_Cancer-Council.png\" alt=\"Cancer Council\">\r\n            <\/div>\r\n            <div class=\"col text-center\">\r\n                <img decoding=\"async\" class=\"p-2 w-100 w-lg-auto\" src=\"https:\/\/messagemedia.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/clients\/logo_Vinomofo.png\" alt=\"Vinomofo\">\r\n            <\/div>\r\n            <div class=\"col text-center\">\r\n                <img decoding=\"async\" class=\"p-2 w-100 w-lg-auto\" src=\"https:\/\/messagemedia.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/clients\/logo_F45.png\" alt=\"F45\">\r\n            <\/div>\r\n        \r\n        \r\n        \r\n        \r\n    <\/div>\r\n\r\n\r\n\n\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\n\n    <section  class=\"section py-4 py-lg-7 bg-white overflow-hidden\">\r\n        <div class=\"container\">\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-12\">\r\n                                                        <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-12 justify-content-center\">\r\n                    \n\r\n                    <div class=\"position-relative\">\r\n            <div class=\"row\">\r\n                <div class=\"col-12\">\r\n\r\n                    <div class=\"carousel-content pb-4\">\r\n                        <div class=\"d-flex carousel-container justify-content-start position-relative\">\r\n                            \r\n                                <div class=\"carousel-item d-flex flex-column rounded-3 py-5 px-45 p-md-6 me-3\">\r\n                                    \r\n                                                                            <div>\r\n                                            <p class=\"h6 mb-45 testimonial-content\">\r\n                                                &#8220;We\u2019re using the app since 2022 and are very happy with it. The app is very easy to use and have lots of features that can be utilized for your business needs. I highly recommend the app.&#8221;\r\n                                                                                        <\/p>\r\n                                        <\/div>\r\n                                    \r\n                                    <div class=\"d-flex\">\r\n                                        \r\n                                        <div class=\"d-flex flex-column align-self-center\">\r\n                                                                                            <div>\r\n                                                    <p class=\"mb-0 fw-bold text-dark testimonial-author-info\">R. Kodandapur<\/p>\r\n                                                <\/div>\r\n                                            \r\n                                                                                            <div>\r\n                                                    <p class=\"mb-0 testimonial-author-info testimonial-position\">Salesforce User <\/p>\r\n                                                <\/div>\r\n                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n\r\n                            \r\n                                <div class=\"carousel-item d-flex flex-column rounded-3 py-5 px-45 p-md-6 me-3\">\r\n                                    \r\n                                                                            <div>\r\n                                            <p class=\"h6 mb-45 testimonial-content\">\r\n                                                &#8220;Their [support] team has been punctual, friendly, and incredibly helpful with every question and request. We feel confident moving forward knowing we\u2019re fully supported, and that the system is flexible enough to adapt to our business needs.&#8221;\r\n                                                                                        <\/p>\r\n                                        <\/div>\r\n                                    \r\n                                    <div class=\"d-flex\">\r\n                                        \r\n                                        <div class=\"d-flex flex-column align-self-center\">\r\n                                                                                            <div>\r\n                                                    <p class=\"mb-0 fw-bold text-dark testimonial-author-info\">T. Karsli<\/p>\r\n                                                <\/div>\r\n                                            \r\n                                                                                            <div>\r\n                                                    <p class=\"mb-0 testimonial-author-info testimonial-position\">Salesforce User <\/p>\r\n                                                <\/div>\r\n                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n\r\n                            \r\n                                <div class=\"carousel-item d-flex flex-column rounded-3 py-5 px-45 p-md-6 me-3\">\r\n                                    \r\n                                                                            <div>\r\n                                            <p class=\"h6 mb-45 testimonial-content\">\r\n                                                &#8220;This is a new app for our company and Sinch was there to help up us move forward, connecting Prod and Sandbox environments for testing, educating us about the platform &#038; how to trouble shoot. I highly recommend this easy to use messaging system.&#8221;\r\n                                                                                        <\/p>\r\n                                        <\/div>\r\n                                    \r\n                                    <div class=\"d-flex\">\r\n                                        \r\n                                        <div class=\"d-flex flex-column align-self-center\">\r\n                                                                                            <div>\r\n                                                    <p class=\"mb-0 fw-bold text-dark testimonial-author-info\">S. Victa<\/p>\r\n                                                <\/div>\r\n                                            \r\n                                                                                            <div>\r\n                                                    <p class=\"mb-0 testimonial-author-info testimonial-position\">Salesforce User <\/p>\r\n                                                <\/div>\r\n                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n\r\n                            \r\n                                <div class=\"carousel-item d-flex flex-column rounded-3 py-5 px-45 p-md-6 me-3\">\r\n                                    \r\n                                                                            <div>\r\n                                            <p class=\"h6 mb-45 testimonial-content\">\r\n                                                &#8220;This app works great and as expected. The configuration was very easy especially with the support from the Sinch (formerly MessageMedia) team. I highly recommend this app if you are interested in sending SMS via Salesforce.&#8221;\r\n                                                                                        <\/p>\r\n                                        <\/div>\r\n                                    \r\n                                    <div class=\"d-flex\">\r\n                                        \r\n                                        <div class=\"d-flex flex-column align-self-center\">\r\n                                                                                            <div>\r\n                                                    <p class=\"mb-0 fw-bold text-dark testimonial-author-info\">M. Mooney<\/p>\r\n                                                <\/div>\r\n                                            \r\n                                                                                            <div>\r\n                                                    <p class=\"mb-0 testimonial-author-info testimonial-position\">Salesforce User <\/p>\r\n                                                <\/div>\r\n                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n\r\n                            \r\n                                <div class=\"carousel-item d-flex flex-column rounded-3 py-5 px-45 p-md-6 me-3\">\r\n                                    \r\n                                                                            <div>\r\n                                            <p class=\"h6 mb-45 testimonial-content\">\r\n                                                &#8220;Sinch (formerly MessageMedia) provided us with significant support during our onboarding. Setup involved following a simple How To Guide and for any areas where I needed help or was less confident\/unsure, their Customer Service proved to be very knowledgeable and accessible.&#8221;\r\n                                                                                        <\/p>\r\n                                        <\/div>\r\n                                    \r\n                                    <div class=\"d-flex\">\r\n                                        \r\n                                        <div class=\"d-flex flex-column align-self-center\">\r\n                                                                                            <div>\r\n                                                    <p class=\"mb-0 fw-bold text-dark testimonial-author-info\">E. Leong<\/p>\r\n                                                <\/div>\r\n                                            \r\n                                                                                            <div>\r\n                                                    <p class=\"mb-0 testimonial-author-info testimonial-position\">Salesforce User <\/p>\r\n                                                <\/div>\r\n                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n\r\n                                                    <\/div>\r\n                    <\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\"slide-nav\">\r\n                    <button id=\"prev\" class=\"arrows p-0\" onclick=\"prevSlide()\" aria-label=\"Previous Slide\">\r\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\r\n                            <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M14.5607 4.93958C15.1464 5.52537 15.1464 6.47512 14.5607 7.0609L9.62132 12.0002L14.5607 16.9396C15.1464 17.5254 15.1464 18.4751 14.5607 19.0609C13.9749 19.6467 13.0251 19.6467 12.4393 19.0609L6.43934 13.0609C5.85355 12.4751 5.85355 11.5254 6.43934 10.9396L12.4393 4.93958C13.0251 4.3538 13.9749 4.3538 14.5607 4.93958Z\" fill=\"#090E12\" \/>\r\n                        <\/svg>\r\n                    <\/button>\r\n                    <button id=\"next\" class=\"arrows p-0\" onclick=\"nextSlide()\" aria-label=\"Next Slide\">\r\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\r\n                            <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.43934 19.0609C8.85355 18.4751 8.85355 17.5254 9.43934 16.9396L14.3787 12.0002L9.43934 7.0609C8.85355 6.47512 8.85355 5.52537 9.43934 4.93958C10.0251 4.3538 10.9749 4.3538 11.5607 4.93958L17.5607 10.9396C18.1464 11.5254 18.1464 12.4751 17.5607 13.0609L11.5607 19.0609C10.9749 19.6467 10.0251 19.6467 9.43934 19.0609Z\" fill=\"#090E12\" \/>\r\n                        <\/svg>\r\n                    <\/button>\r\n                <\/div>\r\n\r\n                                <script>\r\n                    let carouselIndex = 0;\r\n                    const items = document.querySelector('.carousel-container');\r\n                    const carousel_element = document.querySelector('.carousel-item')\r\n                    const totalItems = document.querySelectorAll('.carousel-item').length;\r\n\r\n                    function updateCarousel() {\r\n                        \/\/ Get the margin-right value \/ width\r\n                        \/\/ return it in REM for margin-right\r\n                        const carousel_item = parseFloat(window.getComputedStyle(carousel_element).getPropertyValue('width'));\r\n                        const marginRight = parseFloat(window.getComputedStyle(carousel_element).getPropertyValue('margin-right')) \/ 16;\r\n\r\n                        \/\/ Calculate the new right position using rem units\r\n                        let newRight = `${carouselIndex * carousel_item}px`;\r\n\r\n                        \/\/ Add the offset for non-zero carousel index\r\n                        if (carouselIndex > 0) {\r\n                            \/\/ Multiply 4rem by carouselIndex to increase the offset\r\n                            newRight += ` + ${marginRight * carouselIndex}rem`;\r\n                        }\r\n\r\n                        \/\/ Update the style.right property with the new value\r\n                        items.style.right = `calc(${newRight})`;\r\n                    }\r\n\r\n                    function nextSlide() {\r\n                        carouselIndex = (carouselIndex + 1) % totalItems;\r\n                        updateCarousel();\r\n                    }\r\n\r\n                    function prevSlide() {\r\n                        carouselIndex = (carouselIndex - 1 + totalItems) % totalItems;\r\n                        updateCarousel();\r\n                    }\r\n                <\/script>\r\n                    \r\n        <\/div>\r\n    \n\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\n\n    <section  class=\"section py-4 py-lg-7 bg-white\">\r\n        <div class=\"container\">\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-12\">\r\n                                                        <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-12 justify-content-center\">\r\n                    \n\n<h2 class=\"wp-block-heading has-text-align-center\">Everything you need for messaging inside Salesforce<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Engage customers faster, streamline workflows, and keep conversations connected to every record.<\/p>\n\n\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\n\n    <section  id=\"mercury-sms\" class=\"section py-4 py-lg-7 bg-white\">\r\n        <div class=\"container\">\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-9\">\r\n                                                        <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-9 justify-content-center\">\r\n                    \n\r\n  <style>\r\n    .iframe-container {\r\n      padding-top: 56.25%;\r\n      margin: 0 auto;\r\n    }\r\n\r\n    .responsive-iframe {\r\n      position: absolute;\r\n      top: 0;\r\n      left: 0;\r\n      bottom: 0;\r\n      right: 0;\r\n      width: 100%;\r\n      height: 100%;\r\n      border: none;\r\n    }\r\n  <\/style>\r\n\r\n  <div class=\"iframe-container position-relative\">\r\n    <iframe class=\"responsive-iframe\" src=\"https:\/\/player.vimeo.com\/video\/941765178?h=901e181cd1\" frameborder=\"0\" allow=\"autoplay; encrypted-media\" allowfullscreen=\"\" aria-label=\"MessageMedia Video\"><\/iframe>\r\n  <\/div>\r\n\r\n\n\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\n\n    <section  class=\"section py-4 py-lg-7 bg-light\">\r\n        <div class=\"container\">\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-12\">\r\n                                                        <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-12 justify-content-center\">\r\n                    \n\r\n\r\n<div class=\"row align-items-center \">\r\n    <div class=\"mb-3 mb-md-0 col-md-6 text-center order-md-1\">\r\n        <a href=\"https:\/\/messagemedia.com\/au\/contact\/\"><img decoding=\"async\" style=\"max-height: 410px\" alt=\"Messaging that works the way Salesforce teams work\" class=\"img-fluid mb-4 mb-lg-0 rounded\" src=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2025\/11\/Ecosystem-Lander-Images-2.png\"><\/a>    <\/div>\r\n    <div class=\"col-md-6  order-md-2\">\r\n        <div>\r\n            \r\n                <h3 class=\"mb-3\">Messaging that works the way Salesforce teams work<\/h3>\r\n                <p class=\"mb-4\">Sinch Engage brings unmatched reliability, global coverage, and Salesforce-native automation together\u2014so your teams can message with confidence, speed, and clarity at every touchpoint.<\/p>\r\n                <ul class=\"list type-checkboxes-light mt-3\"><li>Leverage the power of Agentforce<\/li><li>24\/7 expert support<\/li><li>Built for Salesforce<\/li><li>Automated workflows<\/li><li>Enterprise-grade compliance <\/li><li>Proven ROI across industries<\/li><li>Global deliverability<\/li><li>Easy personalization<\/li><\/ul>                \r\n        <div> \r\n\t\t    <a class=\"btn btn-sm btn-secondary me-2\" href=\"https:\/\/messagemedia.com\/au\/contact\/\">Get a Walkthrough<\/a>\r\n        <\/div>\r\n                    <\/div>\r\n    <\/div>\r\n<\/div>\n\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\n\n    <section  class=\"section py-4 py-lg-7 bg-white\">\r\n        <div class=\"container\">\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-12\">\r\n                                                        <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-12 justify-content-center\">\r\n                    \n\r\n\r\n<div class=\"row align-items-center \">\r\n    <div class=\"mb-3 mb-md-0 col-md-6 text-center order-md-2\">\r\n        <a href=\"https:\/\/messagemedia.com\/au\/contact\/\"><img decoding=\"async\" style=\"max-height: 410px\" alt=\"Send the right message at the right moment\" class=\"img-fluid mb-4 mb-lg-0 rounded\" src=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2025\/11\/MM-Automations-Workflows-w-Logo-1.png\"><\/a>    <\/div>\r\n    <div class=\"col-md-6  order-md-1\">\r\n        <div>\r\n            \r\n                <h3 class=\"mb-3\">Send the right message at the right moment<\/h3>\r\n                <p class=\"mb-4\">Create SMS, MMS, and WhatsApp workflows that react instantly to customer actions and keep your team moving.<\/p>\r\n                <ul class=\"list type-checkboxes-light mt-3\"><li>Flows &#038; Process Builder trigger timely, hands-free messages<\/li><li>Templates + merge fields make personalization easy<\/li><li>Auto-updated records based on replies or keywords<\/li><\/ul>                \r\n        <div> \r\n\t\t    <a class=\"btn btn-sm btn-secondary me-2\" href=\"https:\/\/messagemedia.com\/au\/contact\/\">Get a Walkthrough<\/a>\r\n        <\/div>\r\n                    <\/div>\r\n    <\/div>\r\n<\/div>\n\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\n\n    <section  class=\"section py-4 py-lg-7 bg-light\">\r\n        <div class=\"container\">\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-12\">\r\n                                                        <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-12 justify-content-center\">\r\n                    \n\r\n\r\n<div class=\"row align-items-center \">\r\n    <div class=\"mb-3 mb-md-0 col-md-6 text-center order-md-1\">\r\n        <a href=\"https:\/\/messagemedia.com\/au\/contact\/\"><img decoding=\"async\" style=\"max-height: 410px\" alt=\"Have faster, clearer conversations with every customer\" class=\"img-fluid mb-4 mb-lg-0 rounded\" src=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2025\/11\/Two-way-Conversations-w-Logo-.png\"><\/a>    <\/div>\r\n    <div class=\"col-md-6  order-md-2\">\r\n        <div>\r\n            \r\n                <h3 class=\"mb-3\">Have faster, clearer conversations with every customer<\/h3>\r\n                <p class=\"mb-4\">View full message threads, respond in real time, and keep conversations tied to the right record\u2014so your team never loses context.<\/p>\r\n                <ul class=\"list type-checkboxes-light mt-3\"><li>Unified message view on leads, contacts, and cases<\/li><li>Instant response tools for faster resolutions<\/li><li>Fully logged threads to keep every teammate aligned<\/li><\/ul>                \r\n        <div> \r\n\t\t    <a class=\"btn btn-sm btn-secondary me-2\" href=\"https:\/\/messagemedia.com\/au\/contact\/\">Get a Walkthrough<\/a>\r\n        <\/div>\r\n                    <\/div>\r\n    <\/div>\r\n<\/div>\n\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\n\n    <section  class=\"section py-4 py-lg-7 bg-white\">\r\n        <div class=\"container\">\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-12\">\r\n                                                        <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-12 justify-content-center\">\r\n                    \n\r\n\r\n<div class=\"row align-items-center \">\r\n    <div class=\"mb-3 mb-md-0 col-md-6 text-center order-md-2\">\r\n        <a href=\"https:\/\/messagemedia.com\/au\/contact\/\"><img decoding=\"async\" style=\"max-height: 410px\" alt=\"See the impact of every message you send\" class=\"img-fluid mb-4 mb-lg-0 rounded\" src=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2025\/11\/MM-Visibility-Reporting-w-Logo.png\"><\/a>    <\/div>\r\n    <div class=\"col-md-6  order-md-1\">\r\n        <div>\r\n            \r\n                <h3 class=\"mb-3\">See the impact of every message you send<\/h3>\r\n                <p class=\"mb-4\">Track delivery, responses, and engagement directly in Salesforce to understand what\u2019s working at a glance.<\/p>\r\n                <ul class=\"list type-checkboxes-light mt-3\"><li>Reliable delivery supported by Sinch\u2019s global carrier network<\/li><li>Delivery and engagement metrics on every send<\/li><li>Exportable reporting for campaign and workflow optimization<\/li><\/ul>                \r\n        <div> \r\n\t\t    <a class=\"btn btn-sm btn-secondary me-2\" href=\"https:\/\/messagemedia.com\/au\/contact\/\">Get a Walkthrough<\/a>\r\n        <\/div>\r\n                    <\/div>\r\n    <\/div>\r\n<\/div>\n\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\n\n    <section  class=\"section py-4 py-lg-7 bg-light\">\r\n        <div class=\"container\">\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-12\">\r\n                    <h2 class=\"mb-4\">How top companies use Salesforce SMS, MMS, and WhatsApp with the Sinch Engage integration<\/h2>                                    <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-12 justify-content-center\">\r\n                    \n\r\n\r\n    <div class=\"row \">\r\n        <div class=\"col-md-6 order-2 order-sm-1 align-self-md-center\">\r\n            <div class=\"accordion\" id=\"accordion-1\">\r\n                                        <div class=\"accordion-item border-0 bg-transparent mb-4\">\r\n                            <div class=\"bg-transparent\" id=\"heading-1\">\r\n                                <button type=\"button\" class=\"mb-0 accordion-button shadow-none px-0 pb-3 bg-transparent accordion-panel-title\" data-counter=\"1\" data-bs-target=\"#collapse-1\" data-bs-toggle=\"collapse\" aria-expanded=\"true\" aria-controls=\"collapse-1\">\r\n                                    <span class=\"h5 mb-0\">Sales &#038; Lead Nurturing<\/span>\r\n                                <\/button>\r\n                            <\/div>\r\n                            <div id=\"collapse-1\" class=\"collapse show\" aria-labelledby=\"heading-1\" data-bs-parent=\"#accordion-1\" style=\"\">\r\n\r\n                                Convert prospects with timely automated SMS communications integrated directly into your Salesforce Flows. Build personalized campaigns and respond to leads in real-time.\r\n                            <\/div>\r\n                        <\/div>\r\n                                        <div class=\"accordion-item border-0 bg-transparent mb-4\">\r\n                            <div class=\"bg-transparent\" id=\"heading-2\">\r\n                                <button type=\"button\" class=\"mb-0 accordion-button shadow-none px-0 pb-3 bg-transparent accordion-panel-title collapsed\" data-counter=\"2\" data-bs-target=\"#collapse-2\" data-bs-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse-2\">\r\n                                    <span class=\"h5 mb-0\">Appointment Management<\/span>\r\n                                <\/button>\r\n                            <\/div>\r\n                            <div id=\"collapse-2\" class=\"collapse\" aria-labelledby=\"heading-2\" data-bs-parent=\"#accordion-1\" style=\"\">\r\n\r\n                                Reduce no-shows and manage cancellations efficiently with automated SMS reminders for upcoming appointments and events sent directly from Salesforce.\r\n                            <\/div>\r\n                        <\/div>\r\n                                        <div class=\"accordion-item border-0 bg-transparent mb-4\">\r\n                            <div class=\"bg-transparent\" id=\"heading-3\">\r\n                                <button type=\"button\" class=\"mb-0 accordion-button shadow-none px-0 pb-3 bg-transparent accordion-panel-title collapsed\" data-counter=\"3\" data-bs-target=\"#collapse-3\" data-bs-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse-3\">\r\n                                    <span class=\"h5 mb-0\">Marketing campaigns<\/span>\r\n                                <\/button>\r\n                            <\/div>\r\n                            <div id=\"collapse-3\" class=\"collapse\" aria-labelledby=\"heading-3\" data-bs-parent=\"#accordion-1\" style=\"\">\r\n\r\n                                Create and send bulk SMS campaigns with personalized templates and manage responses with conversational messaging, all within your familiar Salesforce interface.\r\n                            <\/div>\r\n                        <\/div>\r\n                            <\/div>\r\n        <\/div>\r\n                    <div class=\"col-md-6 order-1 order-sm-2 text-center mb-5 mb-lg-0\">\r\n                <img decoding=\"async\" class=\"img-fluid accordion-custom-image-width\" src=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2025\/11\/MM-Photo-Channels-01.png\" alt=\"\">\r\n            <\/div>\r\n            <\/div>\r\n\r\n<style>\r\n    @media (min-width: 768px) {\r\n        .accordion-custom-image-width {\r\n            max-width: 80% !important;\r\n        }\r\n    }\r\n<\/style>\n\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\n\n    <section  class=\"section py-4 py-lg-7 bg-primary\">\r\n        <div class=\"container\">\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-12\">\r\n                                                        <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-12 justify-content-center\">\r\n                    \n\r\n                    <div class=\"position-relative\">\r\n            <div class=\"row\">\r\n                <div class=\"col-12\">\r\n\r\n                    <div class=\"carousel-content pb-4\">\r\n                        <div class=\"d-flex carousel-container justify-content-start position-relative\">\r\n                            \r\n                                <div class=\"carousel-item d-flex flex-column rounded-3 py-5 px-45 p-md-6 \">\r\n                                                                            <div>\r\n                                            <img decoding=\"async\" class=\"testimonial-logo mb-45\" src=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2024\/12\/milanlaser.svg\" alt=\"Testimonial Logo from Debbie Jensen\" \/>\r\n                                        <\/div>\r\n                                    \r\n                                                                            <div>\r\n                                            <p class=\"h6 mb-45 testimonial-content\">\r\n                                                \u201cIt\u2019s kind of crazy to me when I realize how much of this was just being done manually, and the hours that was taking for clinic people and our call center and our accounts receivable team. And now it\u2019s automated and that\u2019s great.\u201d\r\n                                                                                        <\/p>\r\n                                        <\/div>\r\n                                    \r\n                                    <div class=\"d-flex\">\r\n                                        \r\n                                        <div class=\"d-flex flex-column align-self-center\">\r\n                                                                                            <div>\r\n                                                    <p class=\"mb-0 fw-bold text-dark testimonial-author-info\">Debbie Jensen<\/p>\r\n                                                <\/div>\r\n                                            \r\n                                                                                            <div>\r\n                                                    <p class=\"mb-0 testimonial-author-info testimonial-position\">Senior Salesforce Administrator, Milan Laser <\/p>\r\n                                                <\/div>\r\n                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n\r\n                                                    <\/div>\r\n                    <\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n                    \r\n        <\/div>\r\n    \n\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\n\n    <section  class=\"section py-4 py-lg-7 bg-light\">\r\n        <div class=\"container\">\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-12\">\r\n                    <h2 class=\"mb-4\">Salesforce text messaging FAQs<\/h2>                                    <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-12 justify-content-center\">\r\n                    \n<div class=\"faqs\" id=\"faq-id-1\">\r\n        <div class=\"faqs-faq position-relative\">\r\n          <p\r\n            id=\"title-1\"\r\n            class=\"faqs-faq-title mb-0 \"\r\n            data-bs-toggle=\"collapse\"\r\n            data-bs-target=\"#faq-collapse-1\"\r\n            aria-expanded=\"true\"\r\n            aria-controls=\"faq-collapse-1\"\r\n            >\r\n\r\n            <button\r\n            class=\"h5 accordion-button shadow-none p-0 m-0 bg-transparent text-dark\"\r\n            type=\"button\"\r\n            data-bs-toggle=\"collapse\"\r\n            data-bs-target=\"#faq-collapse-1\"\r\n            aria-expanded=\"true\"\r\n            aria-controls=\"faq-collapse-1\">\r\n            How long does setup take?\r\n            <\/button>\r\n            \r\n          <\/p>\r\n          <div class=\"faqs-faq-answer-padding\">\r\n              <div\r\n                id=\"faq-collapse-1\"\r\n                class=\"faqs-faq-answer collapse show\"\r\n                aria-labelledby=\"title-1\"\r\n                data-bs-parent=\"faq-id-1\">\r\n                Most teams get up and running in under 30 minutes. After you fill out the form below, our team will guide you through connecting your number and setting up your first workflows.\r\n              <\/div>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"faqs-faq position-relative\">\r\n          <p\r\n            id=\"title-2\"\r\n            class=\"faqs-faq-title mb-0  collapsed\"\r\n            data-bs-toggle=\"collapse\"\r\n            data-bs-target=\"#faq-collapse-2\"\r\n            aria-expanded=\"false\"\r\n            aria-controls=\"faq-collapse-2\"\r\n            >\r\n\r\n            <button\r\n            class=\"h5 accordion-button shadow-none p-0 m-0 bg-transparent text-dark collapsed\"\r\n            type=\"button\"\r\n            data-bs-toggle=\"collapse\"\r\n            data-bs-target=\"#faq-collapse-2\"\r\n            aria-expanded=\"false\"\r\n            aria-controls=\"faq-collapse-2\">\r\n            Is this integration compliant with regulations like TCPA and GDPR?\r\n            <\/button>\r\n            \r\n          <\/p>\r\n          <div class=\"faqs-faq-answer-padding\">\r\n              <div\r\n                id=\"faq-collapse-2\"\r\n                class=\"faqs-faq-answer collapse\"\r\n                aria-labelledby=\"title-2\"\r\n                data-bs-parent=\"faq-id-1\">\r\n                Yes. Sinch Engage includes built-in compliance for TCPA, GDPR, and 10DLC. Opt-in management, message routing, and number registration are handled for you, so you can start messaging confidently from day one.\r\n              <\/div>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"faqs-faq position-relative\">\r\n          <p\r\n            id=\"title-3\"\r\n            class=\"faqs-faq-title mb-0  collapsed\"\r\n            data-bs-toggle=\"collapse\"\r\n            data-bs-target=\"#faq-collapse-3\"\r\n            aria-expanded=\"false\"\r\n            aria-controls=\"faq-collapse-3\"\r\n            >\r\n\r\n            <button\r\n            class=\"h5 accordion-button shadow-none p-0 m-0 bg-transparent text-dark collapsed\"\r\n            type=\"button\"\r\n            data-bs-toggle=\"collapse\"\r\n            data-bs-target=\"#faq-collapse-3\"\r\n            aria-expanded=\"false\"\r\n            aria-controls=\"faq-collapse-3\">\r\n            How much does it cost to get started?\r\n            <\/button>\r\n            \r\n          <\/p>\r\n          <div class=\"faqs-faq-answer-padding\">\r\n              <div\r\n                id=\"faq-collapse-3\"\r\n                class=\"faqs-faq-answer collapse\"\r\n                aria-labelledby=\"title-3\"\r\n                data-bs-parent=\"faq-id-1\">\r\n                You can start with a free 14-day trial. Paid plans begin at $49\/month, and pricing varies by volume and region. Larger teams can request custom plans designed for scale.\r\n              <\/div>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"faqs-faq position-relative\">\r\n          <p\r\n            id=\"title-4\"\r\n            class=\"faqs-faq-title mb-0  collapsed\"\r\n            data-bs-toggle=\"collapse\"\r\n            data-bs-target=\"#faq-collapse-4\"\r\n            aria-expanded=\"false\"\r\n            aria-controls=\"faq-collapse-4\"\r\n            >\r\n\r\n            <button\r\n            class=\"h5 accordion-button shadow-none p-0 m-0 bg-transparent text-dark collapsed\"\r\n            type=\"button\"\r\n            data-bs-toggle=\"collapse\"\r\n            data-bs-target=\"#faq-collapse-4\"\r\n            aria-expanded=\"false\"\r\n            aria-controls=\"faq-collapse-4\">\r\n            Can I automate SMS workflows in Salesforce?\r\n            <\/button>\r\n            \r\n          <\/p>\r\n          <div class=\"faqs-faq-answer-padding\">\r\n              <div\r\n                id=\"faq-collapse-4\"\r\n                class=\"faqs-faq-answer collapse\"\r\n                aria-labelledby=\"title-4\"\r\n                data-bs-parent=\"faq-id-1\">\r\n                Yes. With Sinch Engage, you can build automated SMS flows triggered by customer actions like form submissions, stage changes, or support tickets using Salesforce Flows or Process Builder.\r\n              <\/div>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"faqs-faq position-relative\">\r\n          <p\r\n            id=\"title-5\"\r\n            class=\"faqs-faq-title mb-0  collapsed\"\r\n            data-bs-toggle=\"collapse\"\r\n            data-bs-target=\"#faq-collapse-5\"\r\n            aria-expanded=\"false\"\r\n            aria-controls=\"faq-collapse-5\"\r\n            >\r\n\r\n            <button\r\n            class=\"h5 accordion-button shadow-none p-0 m-0 bg-transparent text-dark collapsed\"\r\n            type=\"button\"\r\n            data-bs-toggle=\"collapse\"\r\n            data-bs-target=\"#faq-collapse-5\"\r\n            aria-expanded=\"false\"\r\n            aria-controls=\"faq-collapse-5\">\r\n            Does SMS activity get logged in Salesforce?\r\n            <\/button>\r\n            \r\n          <\/p>\r\n          <div class=\"faqs-faq-answer-padding\">\r\n              <div\r\n                id=\"faq-collapse-5\"\r\n                class=\"faqs-faq-answer collapse\"\r\n                aria-labelledby=\"title-5\"\r\n                data-bs-parent=\"faq-id-1\">\r\n                Yes. With Sinch Engage and similar integrations, SMS messages are automatically logged to relevant Salesforce records, including Leads, Contacts, and Opportunities, ensuring complete communication history.\r\n              <\/div>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"faqs-faq position-relative\">\r\n          <p\r\n            id=\"title-6\"\r\n            class=\"faqs-faq-title mb-0  collapsed\"\r\n            data-bs-toggle=\"collapse\"\r\n            data-bs-target=\"#faq-collapse-6\"\r\n            aria-expanded=\"false\"\r\n            aria-controls=\"faq-collapse-6\"\r\n            >\r\n\r\n            <button\r\n            class=\"h5 accordion-button shadow-none p-0 m-0 bg-transparent text-dark collapsed\"\r\n            type=\"button\"\r\n            data-bs-toggle=\"collapse\"\r\n            data-bs-target=\"#faq-collapse-6\"\r\n            aria-expanded=\"false\"\r\n            aria-controls=\"faq-collapse-6\">\r\n            What kind of support do you offer?\r\n            <\/button>\r\n            \r\n          <\/p>\r\n          <div class=\"faqs-faq-answer-padding\">\r\n              <div\r\n                id=\"faq-collapse-6\"\r\n                class=\"faqs-faq-answer collapse\"\r\n                aria-labelledby=\"title-6\"\r\n                data-bs-parent=\"faq-id-1\">\r\n                You get 24\/7 live chat and email support, plus onboarding guidance during your trial. Our global team supports thousands businesses across Salesforce.\r\n              <\/div>\r\n          <\/div>\r\n        <\/div><\/div>\r\n  <script type=\"application\/ld+json\">\r\n  {\r\n    \"@context\": \"https:\/\/schema.org\",\r\n    \"@type\": \"FAQPage\",\r\n    \"@id\": \"https:\/\/messagemedia.com\/au\/lander\/sinch-engage-for-salesforce\/\",\r\n    \"mainEntity\": [{\r\n        \"@type\": \"Question\",\r\n        \"name\": \"How long does setup take?\",\r\n        \"acceptedAnswer\": {\r\n          \"@type\": \"Answer\",\r\n          \"text\": \"Most teams get up and running in under 30 minutes. After you fill out the form below, our team will guide you through connecting your number and setting up your first workflows.\"\r\n        }\r\n      },\r\n    {\r\n        \"@type\": \"Question\",\r\n        \"name\": \"Is this integration compliant with regulations like TCPA and GDPR?\",\r\n        \"acceptedAnswer\": {\r\n          \"@type\": \"Answer\",\r\n          \"text\": \"Yes. Sinch Engage includes built-in compliance for TCPA, GDPR, and 10DLC. Opt-in management, message routing, and number registration are handled for you, so you can start messaging confidently from day one.\"\r\n        }\r\n      },\r\n    {\r\n        \"@type\": \"Question\",\r\n        \"name\": \"How much does it cost to get started?\",\r\n        \"acceptedAnswer\": {\r\n          \"@type\": \"Answer\",\r\n          \"text\": \"You can start with a free 14-day trial. Paid plans begin at $49\/month, and pricing varies by volume and region. Larger teams can request custom plans designed for scale.\"\r\n        }\r\n      },\r\n    {\r\n        \"@type\": \"Question\",\r\n        \"name\": \"Can I automate SMS workflows in Salesforce?\",\r\n        \"acceptedAnswer\": {\r\n          \"@type\": \"Answer\",\r\n          \"text\": \"Yes. With Sinch Engage, you can build automated SMS flows triggered by customer actions like form submissions, stage changes, or support tickets using Salesforce Flows or Process Builder.\"\r\n        }\r\n      },\r\n    {\r\n        \"@type\": \"Question\",\r\n        \"name\": \"Does SMS activity get logged in Salesforce?\",\r\n        \"acceptedAnswer\": {\r\n          \"@type\": \"Answer\",\r\n          \"text\": \"Yes. With Sinch Engage and similar integrations, SMS messages are automatically logged to relevant Salesforce records, including Leads, Contacts, and Opportunities, ensuring complete communication history.\"\r\n        }\r\n      },\r\n    {\r\n        \"@type\": \"Question\",\r\n        \"name\": \"What kind of support do you offer?\",\r\n        \"acceptedAnswer\": {\r\n          \"@type\": \"Answer\",\r\n          \"text\": \"You get 24\/7 live chat and email support, plus onboarding guidance during your trial. Our global team supports thousands businesses across Salesforce.\"\r\n        }\r\n      }\r\n    ]}<\/script>\n\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\n\n    <section  class=\"section py-4 py-lg-7 bg-white\">\r\n        <div class=\"container\">\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-12\">\r\n                                                        <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-md-12 col-lg-12 justify-content-center\">\r\n                    \n\r\n\r\n<div class=\"row align-items-center \">\r\n    <div class=\"mb-3 mb-md-0 col-md-6 text-center order-md-2\">\r\n        <a href=\"https:\/\/messagemedia.com\/au\/contact\/\"><img decoding=\"async\" style=\"max-height: 410px\" alt=\"Why Salesforce Teams Choose Us\" class=\"img-fluid mb-4 mb-lg-0 rounded\" src=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2025\/11\/SI_Engage_Onboarding-Emails-image6.png.webp\"><\/a>    <\/div>\r\n    <div class=\"col-md-6  order-md-1\">\r\n        <div>\r\n            \r\n                <h3 class=\"mb-3\">Why Salesforce Teams Choose Us<\/h3>\r\n                <p class=\"mb-4\">Sinch Engage plugs directly into Salesforce, giving your team everything they need to send, receive, and automate messages\u2014without learning new tools. You get reliable delivery, native automation, and clean reporting built in. It\u2019s fast to set up, easy to use, and powerful enough for every department.<\/p>\r\n                                \r\n        <div> \r\n\t\t    <a class=\"btn btn-sm btn-secondary me-2\" href=\"https:\/\/messagemedia.com\/au\/contact\/\">Get a Walkthrough<\/a>\r\n        <\/div>\r\n                    <\/div>\r\n    <\/div>\r\n<\/div>\n\n\r\n    \r\n        \r\n        <div class=\"row gy-4 cards  cards-transparent\">\r\n            \r\n                \r\n                    <div class=\"col-12 col-md-6 col-lg-3\">\r\n                        <div class=\"card h-100 d-flex flex-column rounded bg-white p-0 p-lg-4\">\r\n\r\n                            \r\n                        <p class=\"card-icon mb-lg-4\">\r\n                            <img decoding=\"async\" src=\"https:\/\/messagemedia.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/icons\/custom-icons\/thumb_up.svg\" alt=\"Icon for Easy setup\">\r\n                        <\/p>\r\n                            <h5>Easy setup<\/h5>\r\n\r\n                                                            <div class=\"card-text mb-3\">\r\n                                    Get started in a few clicks. 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