{"id":41729,"date":"2024-02-26T06:09:36","date_gmt":"2024-02-26T06:09:36","guid":{"rendered":"https:\/\/onesaas.local\/au\/?post_type=features&p=41729"},"modified":"2024-03-04T15:18:09","modified_gmt":"2024-03-04T15:18:09","slug":"alpha-tag","status":"publish","type":"features","link":"https:\/\/messagemedia.com\/au\/features\/alpha-tag\/","title":{"rendered":"SMS alpha tags"},"content":{"rendered":"\r\n
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SMS alpha tags.<\/h1>\r\n \r\n

Send text messages from your company name by using an alphanumeric sender ID (alpha tag) to increase brand recognition and build trust.<\/p>\r\n \r\n

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Stay consistent.<\/h5>\r\n
\r\n Use a sender ID to provide a professional and established look for your business communications. <\/div>\r\n\r\n <\/div>\r\n
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Instant recognition.<\/h5>\r\n
\r\n Let contacts know who an SMS is from by sending from a custom ID of up to 11 characters in length. <\/div>\r\n\r\n <\/div>\r\n
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Clarify your purpose.<\/h5>\r\n
\r\n Send SMS from different IDs to distinguish between your promotional and service-related messages. <\/div>\r\n\r\n <\/div>\r\n
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How SMS alpha tags can help your business.<\/h2>

Alphanumeric sender IDs support one-way text messaging, so you can efficiently keep your contacts informed of updates, alerts, and promotions.<\/p> <\/div>\r\n <\/div>\r\n\r\n

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Grow your brand awareness.<\/h4>\n\n\n\n

Sending messages from an alpha tag to a mobile phone is akin to placing a pamphlet in a letterbox. It gets your brand name out there, builds recognition, and makes you top of mind.<\/p>\n\n\n\n

Send texts from your company name.<\/h4>\n\n\n\n

Rather than have a random number appear when you send SMS messages, become familiar by showcasing your brand identity in the \u2018From\u2019 field.<\/p>\n\n\n\n

Include opt-out links to stay compliant.<\/h4>\n\n\n\n

Spam compliance is still possible with one-way text messaging by including a short trackable link to opt-out. Send promotional text messages or updates in a compliant way.<\/p>\n\n\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\n\n

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Sending one-way messages from your business name is a perfect way to increase brand awareness, appear professional and improve communication.<\/h2> <\/div>\r\n <\/div>\r\n\r\n
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Two-factor
authentication.<\/h5>\r\n
\r\n Adding an alpha tag to 2FA text messages increases their authenticity and the customer\u2019s sense of security. <\/div>\r\n\r\n <\/div>\r\n
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Delivery status
update.<\/h5>\r\n
\r\n Keep customers in the loop by sending tracking numbers, dispatch details and expected delivery times via SMS. <\/div>\r\n\r\n <\/div>\r\n
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Promotions and
marketing.<\/h5>\r\n
\r\n Boost brand awareness by promoting special offers and discounts using a recognisable sender ID. <\/div>\r\n\r\n <\/div>\r\n
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One-way alerts &
notifications.<\/h5>\r\n
\r\n Encourage contacts to open an SMS sooner by showcasing who it\u2019s from. Keep them notified when it matters most. <\/div>\r\n\r\n <\/div>\r\n
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Read our blog post featuring alpha tags.<\/h2> <\/div>\r\n <\/div>\r\n\r\n
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Send SMS from a name rather than a number.<\/h3>\r\n

How are businesses able to send a text message from a name instead of a random number, even though their phone number is not saved as a contact? This is a mechanism called \u201calpha tags\u201d and is a capability available in our web portal and our REST APIs. Learn how this feature works.<\/p>\r\n \r\n

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Easy 3 step setup.<\/h2>

Whether you are sending a single text or thousands of messages, our portal keeps it simple. Get round-the-clock premium support from our local team.<\/p> <\/div>\r\n <\/div>\r\n\r\n

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1. Create an account with MessageMedia.<\/h4>\n\n\n\n

Our online web portal is easy to navigate and ready for you to send messages from. Alpha tags are available in Australia only and are free with any bundle.<\/p>\n\n\n\n

2. Request your business name (Alpha tag).<\/h4>\n\n\n\n

On the Sender IDs page within the Hub, click the button to \u2018Request a business name\u2019. The alpha tag you request must be relevant to your business and\/or use case, be no more than 11 characters long, and consist only of letters and numbers.<\/p>\n\n\n\n

3. Start sending from a unique sender ID.<\/h4>\n\n\n\n

Once our team has verified you are authorised to use your alpha tag, they will activate your business name within one business day, and you can start sending.<\/p>\n\n\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\n\n

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\r\n Ready to go? <\/h2>\r\n\r\n

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\r\n Start messaging for free<\/a> <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n
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