{"id":539,"date":"2021-07-07T04:54:00","date_gmt":"2021-07-06T18:54:00","guid":{"rendered":"http:\/\/messagemedia.com\/case-studies\/shift-bidding-by-sms-delivers-healthy-results\/"},"modified":"2024-03-18T05:05:24","modified_gmt":"2024-03-18T05:05:24","slug":"sms-staffing-solution-fills-last-minute-vacancies-for-aged-care","status":"publish","type":"case-studies","link":"https:\/\/messagemedia.com\/au\/case-studies\/sms-staffing-solution-fills-last-minute-vacancies-for-aged-care\/","title":{"rendered":"SMS staffing solution fills last-minute vacancies fast for aged care facility"},"content":{"rendered":"\n

Humanforce<\/a>, previously known as TimeTarget, is an Australian-owned company that provides clients with a leading workforce management, time and attendance, and rostering solution. Clients range from small businesses employing a small number of people at a single location to large multinational corporations employing thousands of people across multiple locations.<\/p>\n\n\n\n

Estia Health Aged Care<\/a> (Estia) is one of the largest residential aged care providers in Australia and uses multiple components of the TimeTarget solution.<\/p>\n\n\n\n

Systems Manager, Jeremy Cassidy, said that text messaging has made a significant impact on the business where alternative communication methods had been less effective.<\/p>\n\n\n\n

SMS helps Estia deliver a better service for everyone<\/h2>\n\n\n\n

Estia Health was experiencing challenges in communicating vacant shift availability to their staff.<\/p>\n\n\n\n

As a communication tool, SMS is immediate, non-intrusive and interactive. Another benefit of SMS is that 90% of messages are opened within 90 seconds. <\/p>\n\n\n\n

RELATED:<\/strong> Find out how our Zapier integration helped a medical build rostering automations for their clinic<\/a>.<\/p>\n\n\n\n

For many businesses, such as health services, this high open rate can be critical to filling last-minute roster vacancies, coupled with the fact that most adults own a mobile phone and never leave home without their mobile phone in hand.<\/p>\n\n\n\n

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A great application for SMS is to fill unplanned leave in rosters. Before SMS we would have put up posters advertising available shift times or had staff members making phone calls. However, posters are really hit and miss and phone calls are costly and time consuming.<\/p>\nJeremy Cassidy, Systems Manager, Estia Aged Care<\/cite><\/blockquote>\n\n\n\n

Humanforce has been a MessageMedia partner since 2013 and has integrated MessageMedia\u2019s SMS API into its solution. This means clients can send and receive SMS messages from within the TimeTarget software via a seamless and easy process.<\/p>\n\n\n\r\n

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\r\n Focus less on admin and more on patient care. <\/h2>\r\n\r\n

Integrate text messaging into your healthcare system now.<\/p>\r\n\r\n

\r\n Talk to us about how<\/a> <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n
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