{"id":26397,"date":"2025-08-11T15:50:00","date_gmt":"2025-08-11T15:50:00","guid":{"rendered":"https:\/\/messagemedia.com\/au\/?post_type=blog&#038;p=26397"},"modified":"2025-09-12T13:46:56","modified_gmt":"2025-09-12T13:46:56","slug":"get-started-with-sms-integrations","status":"publish","type":"blog","link":"https:\/\/messagemedia.com\/au\/blog\/get-started-with-sms-integrations\/","title":{"rendered":"When to use Zapier vs direct integrations for SMS"},"content":{"rendered":"\n<p>Integrating your SMS platform with your favourite marketing and ecommerce tools is a smart move. Why? Well, it saves time, reduces costs, and helps you deliver a great customer experience.&nbsp;<\/p>\n\n\n\n<p>The question is, how do you go about setting up your bulk SMS integrations? Do you take the direct route in connecting your SMS platform to other tools? Do you use a go-between like Zapier? Or something else entirely?<\/p>\n\n\n\n<p>To help you work out which route\u2019s right for you, let\u2019s look at each option in a bit more detail and get started with SMS integrations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Option 1: Using a direct SMS integration<\/h2>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p>The good news? MessageMedia has <a href=\"https:\/\/messagemedia.com\/au\/integrations\/\" target=\"_blank\" rel=\"noreferrer noopener\">pre-built integrations<\/a> for all your favourite marketing and business platforms. <\/p>\n<\/div><\/div>\n\n\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>How to get started with a direct integration on Shopify <\/p>\n\n\n\n<p>Hint: To get started in other apps, head to the \u2018Integrations\u2019 page. This should give you a list of direct integrations, as well as instructions on how to connect.&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Open Shopify, and select \u2018Apps\u2019 \u2013&nbsp;this will take you to a page that lists all the current apps you\u2019re using in conjunction with Shopify<\/li><\/ol>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1240\" height=\"440\" src=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2022\/08\/Shopify-Image-2-3.png\" alt=\"Shopify app selection page with list of supported apps\" class=\"wp-image-26475\" srcset=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2022\/08\/Shopify-Image-2-3.png 1240w, https:\/\/messagemedia.com\/wp-content\/uploads\/2022\/08\/Shopify-Image-2-3-300x106.png 300w, https:\/\/messagemedia.com\/wp-content\/uploads\/2022\/08\/Shopify-Image-2-3-1024x363.png 1024w, https:\/\/messagemedia.com\/wp-content\/uploads\/2022\/08\/Shopify-Image-2-3-768x273.png 768w\" sizes=\"(max-width: 1240px) 100vw, 1240px\" \/><\/figure>\n\n\n\n<p>2. Select &#8216;Visit the Shopify App Store&#8217; in the top right. <\/p>\n\n\n\n<p>3. Use the search bar to find MessageMedia \u2013 two options should appear (Reconvert or Marketing Automation) <\/p>\n\n\n\n<p>4. Choose the tool you want<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2022\/08\/Shopify-Image-4-copy-1-1024x684-1.png\" alt=\"Shopify app store platform with two options Reconvert and Marketing Automation.\" class=\"wp-image-26415\" width=\"840\" height=\"561\" srcset=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2022\/08\/Shopify-Image-4-copy-1-1024x684-1.png 1024w, https:\/\/messagemedia.com\/wp-content\/uploads\/2022\/08\/Shopify-Image-4-copy-1-1024x684-1-300x200.png 300w, https:\/\/messagemedia.com\/wp-content\/uploads\/2022\/08\/Shopify-Image-4-copy-1-1024x684-1-768x513.png 768w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/figure>\n\n\n\n<p>5. Add your details, and you\u2019re connected<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Option 2: Using a third-party connector like Zapier<\/h2>\n\n\n\n<p>Your second option for connecting applications and making it easy to send SMS? A third-party connector (think, translator).<\/p>\n\n\n\n<p><a href=\"https:\/\/zapier.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Zapier<\/a> is an example of a \u2018connector integration platform\u2019 that helps different applications talk to each other. With the ability to connect 5,000+ apps, Zapier is a great way to get these important business conversations flowing.<\/p>\n\n\n\n<p>A tool like Zapier is super helpful for applications that don\u2019t have pre-built integrations for other tools. It\u2019s quick and easy to create a workflow, or \u2018Zap\u2019, between your apps. And it saves you time and money on coding your own integrations.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"800\" height=\"975\" src=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2022\/08\/zapier.com_apps_messagemedia_integrations-copy-1-1.png\" alt=\"Image showing popular ways to use Message Media SMS workflows and when you can send a message.\" class=\"wp-image-26416\" srcset=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2022\/08\/zapier.com_apps_messagemedia_integrations-copy-1-1.png 800w, https:\/\/messagemedia.com\/wp-content\/uploads\/2022\/08\/zapier.com_apps_messagemedia_integrations-copy-1-1-246x300.png 246w, https:\/\/messagemedia.com\/wp-content\/uploads\/2022\/08\/zapier.com_apps_messagemedia_integrations-copy-1-1-768x936.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p>For more tips on using Zapier as your SMS integration tool, see<a href=\"https:\/\/support.messagemedia.com\/hc\/en-us\/articles\/4413635671951\" target=\"_blank\" rel=\"noreferrer noopener\"> our support guide<\/a> or head over to Zapier to learn<a href=\"https:\/\/zapier.com\/learn\/getting-started-guide\/build-zap-workflow\/\" target=\"_blank\" rel=\"noreferrer noopener\"> how to create a Zap<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Option 3: Build your own SMS integration<\/h2>\n\n\n\n<p>Fancy a more bespoke approach? If you want to set up complex workflows or have a unique need in your business, direct integrations and third-party connectors might not be right for you.&nbsp;<\/p>\n\n\n\n<p>Instead, you might be better off taking the time to create your own integration using our <a href=\"https:\/\/messagemedia.com\/au\/platform\/sms-api-gateway\/\">REST API gateway<\/a>. This way, you can set things up to do exactly what you want.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">More to love about SMS integrations<\/h2>\n\n\n\n<p>Jump back to the <a href=\"https:\/\/messagemedia.com\/au\/blog\/what-is-an-sms-api-integration\/\">basics of SMS integrations<\/a> or get inspiration with <a href=\"https:\/\/messagemedia.com\/au\/blog\/best-sms-integrations-for-my-business\/\">common text messaging integrations<\/a>.<\/p>\n","protected":false},"author":4,"featured_media":26420,"menu_order":56,"template":"","meta":{"_acf_changed":false,"popular":false,"coming_soon":false,"link":"","footnotes":""},"blog_category":[41],"class_list":["post-26397","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog_category-integrate-automate"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Get Started with SMS Integrations | MessageMedia Australia<\/title>\n<meta name=\"description\" content=\"Need to integrate SMS with other tools? 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